NEGOTIATING SKILLS
This highly practical workshop will help you become a more effective negotiator. The program will cover the key skills for
effective negotiation:
• Thorough preparation
• Setting limits and goals
• Top ten negotiating skills
• The major negotiating errors
• Keeping emotional distance
• Dealing with deadlocks
• Good listening skills
• Clarity of communication
• Understanding and dealing with different personality and negotiating styles
• Knowing how to close a contract or agreement
• Achieving win-win outcomes
• Negotiating in teams
The workshop is interactive and interspersed with practical exercises, role play scenarios and a fun team negotiating
exercise. At the end of the course you should be fully prepared to tackle your next negotiation!
You should be prepared to discuss past or forthcoming negotiations and these may be used in class exercises.
Confidentiality will be honored in all cases.
The workshop can be run as a full or half-day depending on the needs and interests of the group.
NEGOTIATING SKILLS WORKSHOP
AGENDA
9.00 AM Introductions, objectives and overview
9.10 AM Warm-up exercise – creating your vision statement
9.30 AM The ten best personality traits for effective negotiation and the ten
most common negotiating errors
9.45 AM Negotiating Styles – What sort of negotiator are you?
10.15 AM How to become a master negotiator: The key stages of negotiation from
preparation to close
10.45 AM Break
11.00 AM The key stages/cont.
11.30 AM Negotiating by phone and email
11.45 PM Negotiating in teams
12.00 PM Lunch
12.45 PM Blue-Red team negotiating exercise
1.30 PM Different communication and behaviour styles and how to influence them
2.00 PM Negotiating role play scenarios
4.00 PM Close
This highly practical workshop will help you become a more effective negotiator. The program will cover the key skills for
effective negotiation:
• Thorough preparation
• Setting limits and goals
• Top ten negotiating skills
• The major negotiating errors
• Keeping emotional distance
• Dealing with deadlocks
• Good listening skills
• Clarity of communication
• Understanding and dealing with different personality and negotiating styles
• Knowing how to close a contract or agreement
• Achieving win-win outcomes
• Negotiating in teams
The workshop is interactive and interspersed with practical exercises, role play scenarios and a fun team negotiating
exercise. At the end of the course you should be fully prepared to tackle your next negotiation!
You should be prepared to discuss past or forthcoming negotiations and these may be used in class exercises.
Confidentiality will be honored in all cases.
The workshop can be run as a full or half-day depending on the needs and interests of the group.
NEGOTIATING SKILLS WORKSHOP
AGENDA
9.00 AM Introductions, objectives and overview
9.10 AM Warm-up exercise – creating your vision statement
9.30 AM The ten best personality traits for effective negotiation and the ten
most common negotiating errors
9.45 AM Negotiating Styles – What sort of negotiator are you?
10.15 AM How to become a master negotiator: The key stages of negotiation from
preparation to close
10.45 AM Break
11.00 AM The key stages/cont.
11.30 AM Negotiating by phone and email
11.45 PM Negotiating in teams
12.00 PM Lunch
12.45 PM Blue-Red team negotiating exercise
1.30 PM Different communication and behaviour styles and how to influence them
2.00 PM Negotiating role play scenarios
4.00 PM Close
ASC Training & Consulting
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COMMUNICATIONS TRAINING AND CONSULTING FOR
BUSINESS, EDUCATION AND NON PROFIT
BUSINESS, EDUCATION AND NON PROFIT